The recently released Halo: The Master Chief Collection launched to some horrible glitches, and even worse. matchmaking system. Well, 343 Industries studio head Bonnie Ross is now promising that the developer will make it up to their fans and polish up the badass collection of games as it was always supposed to be.
“While our team works on continual improvements and towards solutions, my commitment to you is that we will take care of all owners of Halo: The Master Chief Collection. Our primary and continued focus is first on fixing the issues at hand. Once we’ve done that, we will detail how we will make this right with our fans… On the matchmaking front, we have encountered unexpected issues that were not apparent in our internal test environment and that have resulted in a frustrating experience, including long matchmaking times and low session success rates. Within 343 Industries and Xbox, I can assure you that resolving these issues is our #1 priority. We continue to partner with the Xbox platform team to analyze all data to make ongoing server-side adjustments to continually improve the matchmaking experience. We are also preparing additional content updates that will address existing campaign, UI, and other issues to improve the overall experience. With each update we will carefully analyze data to confirm that the improvements we’re seeing internally are also happening with fans at home.”
Well good on them. Even though this seems like a rather formulaic response when your game doesn’t work, it is always nice to see the studio heads step in and really face the issue head on.
We all know how good The Master Chief Collection can be. Playing those original games with advanced graphics and having them all on one disk and platform is really nice. Even though it was glitched at launch and the matchmaking system barley worked, those who own it embraced the single player nature of Halo once more. Hopefully, we can all see the matchmaking come back to life and hopefully Bonnie Ross isn’t throwing out empty promises. Though we think it is safe to say, 2014 is a year that the big gaming studios wish they could have back.